Activus Home Loans is a mortgage company with a bad name that is based in California. The lender has a lot of bad reviews online because it leaves customers stuck, slows down processes, and sends consumers misleading mailers.
In the points below, I explain how this business is trying to trick people into giving them bad loans:
About Activus Home Loans: At Least What They Claim To Be
Activus Home Loans is a company in Irvine, California that helps people get mortgages. This company says it can help you find a mortgage that fits your needs quickly and reliably. But there are too many bad reviews and complaints about the company to say that.
Also, there is a big red flag on the website of the company. In the “About Us” part of their website, they don’t say anything about who runs the company or who is in charge. There are a few lines that are just there to fill space.
This means that if you do business with them, you won’t know anything about their leaders’ pasts and won’t be able to tell if they are trustworthy or not.
It’s pretty common for shady companies, especially in the finance industry, to hide information about their leaders. They didn’t get the Activus Home Loans BBB approval because of how badly they run their business.
The Loan and Costs You will Get will Not be What You Were Told You Would Get
This means that if you do business with them, you won’t know anything about their leaders’ pasts and won’t be able to tell if they can be trusted or not.
It’s pretty common for shady businesses, especially in the finance business, to hide information about their leaders. They didn’t get the Activus Home Loans BBB seal of approval because they run their business so poorly.
The reviewer doesn’t understand why they would get a refinance to get a higher interest rate and payment when it will cost them $13,000. They say that this loan offer made them very angry, so they turned it down. “Shame on you,” the critic says at the end of their complaint.
So, you can see how sneaky this company really is. It’s not the only issue, either.
Long Delays, Rate Lock Expiration, and Charges Took No Responsibility
Susan says that the way Activus Home Loans do assessments is terrible. It seems that the company gave them long delays and didn’t talk to the appraiser or dealer in the right way.
Poor contact from the company led to a rate lock expiring and a charge. During the signing process, there were also too many papers that were the same or had been changed. Susan was also under a lot of stress during the final signing and cash back because the company was so bad at coordinating and communicating.
Worse yet, the company didn’t take responsibility for the rate lock expiring and the charges that came with it. They had put off the evaluation by two weeks. Even though Susan had nothing to do with the delays, she still had to pay for it.
Both the customer and the agent were confused because of how badly this company communicated.
Terrible Service, Loan Officer Only Talks Until They Get the Commission
Activus Home Loans Sends Deceptive Mail to Consumers
This person says that they would never do business with a company that sends out misleading mailers. On the envelope, their message didn’t even say what company it was from. The letter will make you think that you got an official notice from your present lender telling you to call within 3 days and use a special pin.
They point out that it’s totally wrong and should be against the law.
Various Red Flags Present in the Letters They Send Out
This writer has brought up the fact that this company uses misleading advertising. A lot of reviews of Activus Home Loans agree with this person.
The mortgage company sent the reviewer letters asking them to refinance their mortgage. But they saw that the letters were full of shady details that were meant to trick people.
The first red flag was that the offer is optional, which was never said in the letter. Then, Activus Home Loans doesn’t make its name or word easy to find. By putting their name in a footnote, they make it look like you got a message from your present lender.
The company tried to get them to switch to a 5/1 ARM loan with a slightly lower rate instead of a 30-year fixed loan. The loan’s nature wasn’t made clear anywhere except in a statement. They also didn’t mention that refinancing with them would extend the reviewer’s payment for another 30 years.
Also, the letter was full of words that could be used to trick people, like “Please Complete: Step 1” or “Please Complete Before [Date].”
Wasted Four Months Only To Deny The Loan (Elite Reviewer)
Natalia is a top reviewer on Yelp. She had a bad time with Activus Home Loans as well. She says that working for the company was the most useless thing she ever did. In July, they gave her the go-ahead, but they made her send the same papers over more than once.
Natalia said that one company was hurting her credit and that she needed a consolidation because of this. Also, 3 people were taking care of her account, but she never got a clear answer about the rules. Then, the company told her they were going out of business at the end of the month, so she wouldn’t have to pay in October.
But they didn’t close by October, which was one reason she was turned down.
At the end of her review, she tells other customers to go somewhere else.
More Activus Home Loans Reviews You Should Read
Activus Home Loans Glassdoor Reviews (Employee Complaints)
Activus Home Loans isn’t a moral business, that’s for sure. The company treats its workers badly, tells them to lie to customers, and uses deceitful ways to get new clients.
It only cares about your money, not about you. Don’t do business with this company. Instead, look for a better loan.
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