Everview Home Loans & Realty is a mortgage company and real estate agency in Irvine, California. Since 2018, they have been in business.
Reviews say that as the deal goes on, Everwise Home Loans changes the rates it says it will offer. Also, the company does a lot of shady business, which makes me think they might not be reliable either.
What Everwise Home Loans & Realty Is All About
Everwise Home Loans & Realty is a mortgage lender in Irvine, California. They claim to offer many real estate and mortgage services including sale or purchase of a home, short sales, FHA, USDA, VA, bank statement loans, private money loans, and reverse mortgages among others.
The president of this lender is Brian Chaplin. However, what’s surprising is that his profile shares a message from the Texas Department of Savings and Mortgage Lending stating that consumers should file a complaint against the company with the department.
Brian has been the president of Everwise Home Loans for three years and prior to that he was a vice president at Activus Home Loans, a lender notorious for its scummy marketing.
Other employees at this firm include Izu Onyia and Nicholas Valenzuela.
Shady Disclaimer To Swindle Innocents Online
On their website, Everwise Home Loans has a lot of red flags. One of them is the legal warning that they put in small print.
The disclaimer says that they don’t promise that the information on their website is full, correct, and up-to-date. In other words, they’re telling you not to believe anything they say and not to make any choices based on what’s on their site.
It might not seem like a big deal, but it is. But it lets the lender get away with telling its clients things that aren’t true and making false claims. Because of this small formal disclaimer, you can’t hold them responsible for what they say to you.
The use of warnings is a common way for shady service providers to keep their victims from suing them. DaVinci Plastic Surgery is a center that has botched many surgeries, but because of a small disclaimer in its terms and conditions, it doesn’t have to face any legal consequences.
The website for this company doesn’t have an “About Us” page, which is another huge red flag. Everwise Home Loans & Realty doesn’t talk about its management or the loan workers who work here.
This means you can’t tell how much experience or information their employees have. You have to simply call them and hope for the best.
In this day and age of the internet and social media, companies depend on being open with their customers to build trust. Everwise Home Loans & Realty, on the other hand, doesn’t seem to agree with that idea.
Everwise Home Loans & Realty Exposed By Ex-Client: “Disappointing, Unimpressive and Horrible Follow-Up”
Mark says that this company doesn’t do a good job of following up. In January, he talked to Brandi on the phone for the first time. He says that Brandi was happy and gave him the papers she needed to start the process of refinancing.
Mark adds that he did it because the interest rate was so low compared to the past. He sent her the papers she asked for by email the day after they talked. But after he sent her the papers, he didn’t hear from her for a few weeks.
He thought she was taking care of his payment. Then, a few days later, he called her and left an audio message, but she didn’t call him back.
After that, he called her at her office, where she answered. She said she was working on the loan and needed his 2020 W2. He sent her the paper she needed but didn’t hear back for a few weeks.
Mark then called her at the end of February, and she told him that COVID-19 was making her life hard. She told him she works with 90 different lenders, and when he asked how many of them she had his loan with, she said 3.
That’s not all. They increased the rates from what was promised. He says that it was very disappointing because the low rates were the reason he had accepted the offer in the first place.
Why Their BBB Accreditation Means Nothing
Everwise Home Loans might not have a big online presence, but they sure know how to trick people. They have BBB approval to make people think they are honest and care about their customers.
BBB is a review site that gives businesses scores based on how they run and how they do business. This company has an A+ score on BBB.
Note that getting BBB accreditation requires paying to join the review site. CNN Money looked into this and found that businesses with accreditation tend to get A or A+ grades.
Also, the investigation found that some companies that were being sued by the federal government for ripping off customers and being unfair also had A+ ratings. A BBB accreditation can cost up to $10,000 per year and gives businesses a lot of power over their BBB page.
Would BBB give a bad grade to a company that paid them $10,000? Definitely not. Many shady businesses get BBB accreditation to make it look like they are real. CalUnion Funding Inc is a mortgage broker that has bad reviews, but because it is accredited, it has an A+ grade on BBB.
Because of this, you can’t trust Everwise Home Loans & Realty’s BBB ranking.
Whether Everwise Home Loans & Realty calls you or sends you a flyer, you should choose to ignore them. There are too many warning signs to count, and the fact that the company uses unethical ways to sell itself doesn’t help.
In California, it would be best to find a different credit lender.
Everwise Home Loans & Realty has too many red flags. The company uses unethical practices to promote itself and get clients. They also have many complaints about mistreating clients.
You can also read: Activus Home Loans: Shedding Light on Deceptive Mail and Unethical Conduct